Frequently Asked Questions
Everything you need to know about your Park & Fifth order.
What is your return policy?
We offer returns on all full-priced items within 14 days of delivery. Items must be unworn, unwashed, and have original tags attached. Please note that sale items and intimate apparel are final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Express shipping options are available at checkout if you need your pieces sooner for a special event.
How do I find my perfect fit?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for specific measurements.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.
Can I modify or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team. After this window, the order cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.